The YouTube TV outage on Tuesday hit users who were trying to watch the National League Championship Series, NBA Opening Night, or even This is Us. The outage not only affected YouTube TV, but also YouTube and YouTube Music.
The outage lasted for over an hour and half and inconvenienced all who were hoping to relax and watch sports, primetime programming, or even stupid cat videos. This showed that streaming services are still experiencing growing pains, especially during peak viewing times. And while this outage was more about the entire YouTube platform rather than just YouTube TV, a service failure like this should not happen when more and more are cutting the cord and are utilizing YouTube TV as their platform of choice.
When streaming video was in its infancy, outages were a common occurrence. But at this point, with better technology, more servers, and more people watching, tech companies that are providing content (whether it’s DirecTV Now, fubo TV, Sony PlayStation Vue, or YouTube TV) have to know the demands on their services.
If these companies are aiming to become viable replacements for cable and satellite providers in the next few years, they’ll have to step up their game. Outages like the one on Tuesday can’t happen, and they definitely can’t continue for over an hour.
Sometimes, this cannot be helped, because weather can cause outages (and this isn’t exclusive to streaming services, as Dish and DirecTV customers will tell you). But for viewers who have said goodbye to their hard-wired providers, they expect to turn on their TV, mobile devices, or tablets and see their desired channel, not a slide saying “Technical Difficulties” or “Sorry, Try Later.” That’s not going to cut it, and until these streaming services get issues like this resolved, outages will continue to be a major talking point for companies looking to fight back against streaming providers.
About Ken Fang
Ken has been covering the sports media in earnest at his own site, Fang's Bites since May 2007 and at Awful Announcing since March 2013.
He provides a unique perspective having been an award-winning radio news reporter in Providence and having worked in local television.
Fang celebrates the four Boston Red Sox World Championships in the 21st Century, but continues to be a long-suffering Cleveland Browns fan.
Recent Posts
Booger McFarland: Ole Miss should let Lane Kiffin coach in CFP even if he leaves for LSU
"I think if you're Ole Miss, why would you not?"
Al Michaels’ call of Prime Video’s Black Friday game was a mixed bag
Michaels didn't seem to notice a huge fumble during the Eagles' controversial tush push play.
NFL Network reporter Bridget Condon brutally trolls ex with Chad Johnson photo
"I hope he's having a nice Thanksgiving!"
Lane Kiffin called out by reporter over his confrontation with different reporter
"It's not calling you a hoe. It's about commitment."
Cam Newton compares Lane Kiffin’s decision to LeBron James, implores him to stay at Ole Miss
"If you stay right where you are, you will be the greatest coach that has ever done it."
Lane Kiffin confronts On3 reporter who referred to him as a ‘hoe’
"I'm sorry I didn't fight Lane Kiffin?"